MOBILE PROTOTYPES - FINAL RESULT
In the next version of the prototype, I was able to cut out a step for the user. Initially, the customer had to select SMS or email to receive a verification code (1), then input their mobile number or email (2), followed by entering the verification code they received or clicking the verification link in the email (3). By creating a single form field where users could enter either their mobile number or email upon landing I was able to streamline this initial 3 step process for the customer into just 2. Showcased below are two ways that customers can enter the portal: via mobile number or email address.
Customer entering the portal via mobile number.
Customer entering the portal via email address.